Velvet mules, featuring tubular details and square toe.
BILLY MULES BEAR
• Material: Velvet
• Lining: Microfibre
• Sole: Recycled plastic
• Out sole: Rubber
• Colour: Bear
• Heel: 3.5 cm
Made in Thailand
RETURNS/EXCHANGES
-The refund or exchange is requested within 7 days of delivery.
-Customers have the right to open the package to check contents and try product, but the product must be returned unused. Products that have been used or show any signs of wear may not be returned.
-All original packaging must be returned with the product without having been tampered with.
-We only allow exchange on the same Product (same price/same colour) in a different size.
-We do not accept returns/exchanges on discounted products.
Return/exchange via Shipment
BRAVE SHOES currently does not cover the cost of shipping for returns or exchanges. Returns/exchanges may be shipped using your carrier of choice. We strongly recommend requesting a tracking number and/or insurance on your shipment to ensure that we receive your package safely at our return facility, as we are not liable for items not received or damaged in transit.
If you wish to return or exchange our products, please send an email to braveshoesofficial@gmail.com with subject "Return/Exchange" and write your order number to receive instructions.
Once we receive your return, we will process your credit immediately, and notify you via email once your credit has been successfully cleared. The refunded amount is credited back by using the original payment method within 3-7days.
BRAVE SHOES reserves the right to reject any return or exchange requests that fail to meet the above criteria. Items associated with requests that fail to comply may be sent back to the original original shipping address provided. Refunds will be processed following product inspection. Please note that original import taxes and duties paid are non-refundable.